IRS sees less demand for paper tax forms
The Internal Revenue Service's National Distribution Center is experiencing a sharp decline in demand for paper tax products, according to a new report.
View ArticleIRS lengthy case backlog frustrates identity theft victims
Taxpayers waited about 20 months for the IRS to process their identity theft cases in recent years, frustrating and burdening taxpayers expecting tax refunds.
View ArticleIRS overpays for noncompetitive bridge contracts
The Internal Revenue Service doesn't adequately track its use of bridge contracts, a type of noncompetitive contract, even though it's spending billions on information technology through such contracts.
View ArticleIRS cybersecurity judged ineffective
The IRS needs to take further steps to improve its security program deficiencies, according to a new report.
View ArticleIRS faces obstacles on electronic payments
The Internal Revenue Service is making progress on its efforts to move all taxpayers toward electronic payments, but still faces barriers.
View ArticleIRS directly contacted some represented taxpayers
Most Internal Revenue Service employees avoided directly contacting taxpayers who were represented by tax professionals, but there were some misunderstandings.
View ArticleIRS plans to take action against nonfilers of tax returns
The IRS will be cracking down further on people who fail to file tax returns after earlier efforts didn't do enough, according to a new report.
View ArticleIRS tax revenue reached record high but enforcement fell
Taxpayers paid the IRS $5.3 trillion in fiscal year 2025, up 13.2% from fiscal year 2023 and the highest amount ever, without adjusting for inflation.
View ArticleSome IRS employees kept laptops and phones after resigning
Hundreds of Internal Revenue Service employees retained their laptops and smartphones accepting a voluntary buyout offer from the IRS last year, according to a new report.
View ArticleTIGTA teams with new National Fraud Detection Center
The Treasury Inspector General for Tax Administration is partnering with the U.S. Department of Justice in launching a National Fraud Detection Center that will help uncover tax fraud and other forms...
View ArticleIRS faulted on maintaining a drug-free workplace
The Internal Revenue Service didn't do enough to ensure a drug-free workplace, according to a new report.
View ArticleIRS Compliance Assurance Process benefits questioned
With extensive staffing cuts at the IRS since last year, fresh questions are arising over the usefulness of the CAP program for corporate taxpayers.
View ArticleIRS improper payments on tax credits increased last year
The IRS's overall improper payment rate on refundable tax breaks increased from 21.9% in 2024 to 26.5% in 2025, totaling about $28.1 billion.
View ArticleIRS reduced multilingual services after Trump order
The Internal Revenue Service slashed the number of languages it supported from 20 to seven in response to an executive order from President Trump.
View ArticleProblems found with security of IRS's Zero Paper Initiative
The Internal Revenue Service's effort to reduce the amount of paper it deals with may be exposing taxpayer data to unwanted security vulnerabilities.
View ArticleSenate Democrats probe political interference in IRS tax audits
A top official at the Internal Revenue Service and the Treasury Department was reportedly ousted after raising concerns over political influence over audits.
View ArticleIRS Taxpayer Assistance Centers provided wrong answers
The Internal Revenue Service's Taxpayer Assistance Centers staff provided incorrect advice about the tax laws in nearly half the visits by inspectors.
View ArticleIRS needs to hire more veterans
The Internal Revenue Service consistently falls short of its longstanding 14% goal of hiring veterans, with annual hiring typically ranging from 7% to 11%.
View ArticleIRS sharing tax info with over 1,100 organizations
The Internal Revenue Service is having trouble keeping track of exactly which other agencies are receiving the data, according to a new report.
View ArticleIRS chatbot results may be wrong
The IRS has been offering live chat applications and automated chatbots, but their incorrect answers could prompt taxpayers to file incorrect tax returns.
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